This section focuses on the advantages of I phone training from two kinds of wireless mobile learning, mlearning as a form of performance support and m-learning as communication that creates knowledge. These are two very different strategies for using I phone training mobile devices. One assumes that advantages are derived from providing learners with a job aid in the context of their work. Of course, these job aids can be greatly enhanced depending on the device. The device can be wired so as to get the latest information, and it can use visuals, text, and audio to deliver performance support. In contrast, m-learning as communication takes a different approach. The advantages of this approach are based on constructivist theories of learning. The advantages of m-learning as communication stem from learners and experts constructing knowledge in an authentic context.

Wireless m-Learning as Performance Support
I phone training Wireless m-learning performance support systems (PSS) are similar to traditional PSS. M-Learning solutions integrate mobile devices with the work to help the user perform a task by providing information, guidance, and learning experiences when and where they are needed. Advantages of this use include the following:
• Puts training and performance support where the actual work takes place. Look for situations in which it would be helpful to have a performance support tool available as the job is being done. It might be the case of a repair person who has an iPAQ (hand-held computer) with documentation, job aids, and diagrams available to refer to as he or she does the repair.
• Allows new skills or knowledge to be immediately applied. Consider the use of these devices in a retail environment in which there are dozens of new products to learn to sell each month. Rather than taking sales associates away from the sales floor for new product training, think about putting product training on mobile devices. This would allow sales associates to learn about the products as the products become available for sale, instead of training associates weeks in advance. The device could also be used to look things up, such as product comparisons, warranty information, and other information vital to answering customer questions. Why ask sales associates to memorize information when they can reference it with accuracy?
• Enables training when it is needed. Wireless and mobile learning can empower “teachable moments,” that is, times when those with a stake in a particular issue are attentive, willing, and receptive to learning. Using mobile devices, learners can access job aids, reference materials, or instruction when needed.
• Allows use of rich media when appropriate. Some of the wireless and mobile devices support rich media such as video, photographs, images, audio, and animation. If these media make instruction, reference material, or job aids more effective, they should be employed.
